Support

Need a hand with one of our apps? Email info@aizonastudios.com and a real person will get back to you, usually within two business days.

Before you write

Including these details helps us solve it on the first reply:

• Which app you're using, and its version number
• Your device and OS version (for example, iPhone 15, iOS 18.2)
• What you expected to happen, and what happened instead
• A screenshot or screen recording, if you can

Billing and subscriptions

Subscriptions are managed by Apple and Google, not by us. To cancel or request a refund:

• iPhone or iPad: Settings › your name › Subscriptions
• Android: Play Store › profile icon › Payments & subscriptions

Refunds are decided by the store you purchased through. If something went wrong on our side, tell us — we'll help you make the case.

Deleting your account

You can request deletion of your account and associated data at any time. Email info@aizonastudios.com from the address linked to your account with the subject "Account deletion". We will confirm once it is done, normally within 30 days.

Privacy and data requests

For a copy of your data, a correction, or any other privacy request, see our Privacy Policy or write to us directly.